A few years ago, after a computer crash, I began backing up all my data on USB drives or external hard drives. Now I have two Crucial X9 Pro drives, each with 2 terabytes of storage, so I have two places to save everything. My IT friend told me it would be good if I started putting my important data in the Cloud. For the last year, I've been saving data to the Proton Cloud, but I also want to have a hard copy in my hand of the data. Maybe that's just paranoia. Because my friend tells me this cloud has many servers all over the world, and my data is stored on all of them. That way, if one server goes down, there are plenty of others that still hold my data.
Last week, my second Crucial drive was no longer functioning. It was still under warranty, so I wrote to Crucial, and told them about my problem. They said the best thing to do was to send it back to them with my proof of purchase.
I looked through all of my files for that proof of purchase, but I couldn't find it anywhere.
I wrote back to them, after looking through my bank statement from 2024, and found out I purchased it on March 8th, 2024. The lady I spoke with said that without any proof of purchase it might be a big problem to replace it. She said she would do what she could and talk to her supervisor.
I told her that they should have a record of it since it is a large corporation.
Later that same day, she wrote back to me and said she did find the purchase and said it wouldn't be a problem to replace it. However, they no longer manufacture the X9, so they will be sending me the newest drive. Now, it's just waiting until it arrives.
