YES, I WAS!!
I went to the driver's license building to set a time for my theory test. I arrived just before noon, went to the information desk to find out where to go, which area. i showed my application the the non-English speaking woman, she looked at it, gave me a numbered ticket(T021), and told me to go upstairs. At 12:00, I was there with four people waiting for their number to be called, allowing them to pass the closed glass doors..
During the next 15 minutes, 2 people went in, but 5 more arrived. By 12:45, of the 7 people, 4 had gone in, 3 more had arrived, and I was still waiting.
At 1 PM, I saw 3 more people go in. 2 more arriving. I was getting a little angry that my number hadn't been called, and so many who came much after me had already been taken care of.
At 1:15, I had had enough! I walked over to the glass doors and waited for an employee to either go in or come out.
A young woman came out, and I asked why I was still waiting after all that time. she went back in, came back out, and told me my number would be next. It wasn't. 3 more passed in and out.
The same woman came to go in, I followed her and asked again the same question. She said they had only 1 person who handled my request, and just then, my number was called.
I sat down in the right kiosk, told the woman what I needed, and gave her my papers. She began speaking in Polish, and I told her I didn't understand. However, she just kept talking. again, I said I couldn't understand, but she kept right on talking. Finally, after the 3rd time, she spoke in English. She said I had to wait so long because I was given the wrong ticket. I was furious but kept it inside. And then, she said she couldn't help me because I didn't bring my rental contract for the flat with me, and I would have to make a new appointment. I have NEVER had to do that before, but the rules have changed.
I was so pissed off I had to sit in my car for a few minutes to recover.
When I got home and told the story, Gabriela said she would go with me tomorrow for a new appointment. Thank God for Gabriela.